Quick Help
Getting Started
- • Sign up for a 14-day free trial
- • Add your first job or project
- • Track expenses and income
- • Generate your first report
Common Questions
- • How to export tax reports
- • Managing multiple clients
- • Setting up recurring expenses
- • Mobile app sync issues
Frequently Asked Questions
How does the free trial work?
You get full access to all ProfitTrackr Pro features for 14 days, no credit card required. After the trial, you can continue with our free plan or upgrade to Pro for $19/month.
Can I cancel my subscription anytime?
Yes! You can cancel your Pro subscription at any time. You'll continue to have access until the end of your billing period, then your account will switch to the free plan.
How do I export my data?
You can export all your data from the Tax Report section. We support PDF exports for reports and CSV exports for raw data that you can import into Excel or other accounting software.
Is my data secure?
Absolutely! We use bank-level encryption (256-bit SSL/TLS) for all data transfers and store your data securely in the cloud with automatic backups. We never share your data with third parties.
Does the mobile app work offline?
Yes! Our mobile app works offline and automatically syncs your data when you're back online. Perfect for tracking expenses on job sites without internet access.
Need More Help?
Our support team is ready to assist you with any questions or issues you may have.
Email Support
support@profittrackr.appResponse Time
Within 24 hours
Support Hours: Monday - Friday, 9:00 AM - 5:00 PM (Mexico Time)
We respond to all inquiries in the order they are received.
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